Contact Us

We're here to help! If you have any questions about our products, your order, or need technical support, please don't hesitate to contact us.

Customer Support

Email: help@auricu.com

Business Inquiries

Email: help@auricu.com

Service Hours

Monday – Friday
9:00 AM – 6:00 PM (GMT+8)

Response Time

We typically respond to all inquiries within 24 business hours.

If you're contacting us about an existing order, please include:

• Order Number
• Product Model
• Photos or videos (if applicable)
• A brief description of the issue

This helps us resolve your request as quickly as possible.

Thank you for choosing AURICU. We appreciate your trust and look forward to assisting you.